{"id":5454,"date":"2024-05-27T18:51:26","date_gmt":"2024-05-27T18:51:26","guid":{"rendered":"http:\/\/sevilla-ticket.es\/conditions-general\/"},"modified":"2026-07-07T07:24:58","modified_gmt":"2026-07-07T07:24:58","slug":"conditions-general","status":"publish","type":"page","link":"https:\/\/sevilla-ticket.es\/en\/conditions-general\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

General Terms and Conditions<\/h1>

Purpose<\/h3>

These General Terms and Conditions govern the booking of tourism services and the purchase of tickets through the website ofTOURS AND TICKETS WORLDWIDE, S.L.<\/strong><\/p>

Making a purchase implies full, express, and und acceptance of these General Terms and Conditions.<\/p>

Brokerage and Nature of the Service<\/h3>

TOURS AND TICKETS WORLDWIDE, S.L.<\/strong> acts as a travel agency () and intermediary in the marketing of tourism services and () tickets for monuments, museums, and cultural attractions.<\/p>

TOURS AND TICKETS WORLDWIDE, S.L.<\/strong> is not the official ticket officenor does it represent the organizations that manage the monuments. The names,trademarks, and designations of the monuments are used exclusively fordescriptive purposes. <\/p>

The tickets offered are official and valid, purchased through, authorized providers and channels\u2014including ticket resellers\u2014, and customer service.<\/p>

Hiring capacity<\/h3>

Only individuals of legal age with sufficient legalcapacity may purchase services. Minors may browse the website, butthey may not make purchases or provide information for the purpose of purchasing services. <\/p>

Hiring Process<\/h3>

Before finalizing the purchase, the user will have access to essential information about the service at, including price, date, time, cancellation policy at, and access requirements.<\/p>

To complete the reservation, the user must provide the required information atand expressly accept these General Terms and Conditions.<\/p>

Once payment is confirmed, the user will receive a confirmation email from. This email constitutes sufficient proof that the contract has been formalized. <\/p>

TOURS AND TICKETS WORLDWIDE, S.L.<\/strong> may reject a reservationwhen there are objective reasons, such as lack of availability or payment issues.<\/p>

Prices and Payment Methods<\/h3>

Prices are listed in euros and include applicable taxes, unlessotherwise specified.<\/p>

Payment will be made using the methods available on the website’s payment gateway at.<\/p>

Information provided by the customer<\/h3>

The customer is solely responsible for the truthfulness, accuracy, and correctness of the information provided during the booking process at, including first name,last name, ID number, date of birth, and nationality.<\/p>

For services with named tickets, the information cannot be modified once the tickets have been issued.<\/p>

TOURS AND TICKETS WORLDWIDE, S.L.<\/strong> shall not be liable for theinability to access the monument or for any issues arising fromincorrect information or invalid documentation provided by the customer.<\/p>

Cancellation and Withdrawal Policy<\/h3>

The cancellation, modification, and refund policies are determined directly bythe policies of the monument, museum, or provider, which are beyond thecontrol of TOURS AND TICKETS WORLDWIDE, S.L.<\/strong><\/p>

In accordance with Article 103.1 of Royal Legislative Decree 1\/2007, No., the right of withdrawal shall not apply to leisure services that specifya specific date or period of performance.<\/p>

Failure to show up, arriving after the scheduled time, or failing to provide the required documentationwill not entitle you to a refund.<\/p>

Force Majeure<\/h3>

TOURS AND TICKETS WORLDWIDE, S.L.<\/strong> shall not be liable forany failure to fulfill its obligations when such failure is due to forcemajeure or circumstances beyond its control, such as pandemics,administrative restrictions, strikes, or closures of monuments.<\/p>

Customer Service and Complaints<\/h3>

Customers can contact customer service via the webr by email at contacto@culturaltourstickets.com<\/a>.<\/b><\/p>

You may also use the European Union’s Online Dispute Resolution Platform at.<\/p>

Acceptance of the Terms and Conditions<\/h3>

By making any purchase through the website, the customer atacknowledges that they have read, understood, and fully accepted theseGeneral Terms and Conditions and the cancellation policy for the contracted service.<\/p>

Acceptance of these terms and conditions is a prerequisite for completing the purchase process at.<\/p><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

General Terms and Conditions Purpose These General Terms and Conditions govern the booking of tourism services and the purchase of tickets through the website ofTOURS AND TICKETS WORLDWIDE, S.L. Making a purchase implies full, express, and und acceptance of these General Terms and Conditions. Brokerage and Nature of the Service TOURS AND TICKETS WORLDWIDE, S.L. […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-5454","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/pages\/5454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/comments?post=5454"}],"version-history":[{"count":3,"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/pages\/5454\/revisions"}],"predecessor-version":[{"id":8446,"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/pages\/5454\/revisions\/8446"}],"wp:attachment":[{"href":"https:\/\/sevilla-ticket.es\/en\/wp-json\/wp\/v2\/media?parent=5454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}